Return Policy

At Railmela.com, our purpose is to connect buyers and sellers for the exchange of second-hand items directly. Since the transactions are directly entered into between buyers and sellers, we do not provide a return or refund guarantee for items purchased through our platform. Hence they themselves are responsible for resolving any issues related to returns or refunds. We encourage the two parties to negotiate all terms and conditions of sale and purchase before hand. This includes conditions for returns, timeframes, and any associated costs.
While we cannot enforce returns or refunds, if the matter is brought to our notice, we may take action against users who violate our Privacy policies, Listing policies and Terms and Conditions.
By using Railmela.com, you agree to this return policy. Thank you for helping us maintain a trustworthy marketplace.